Manifestation

When you attempt to export the log in the Preferences, you receive an "unrecoverable error" message. You may or may not have a message similar to the following on the Clipboard:

REWNavServices.p:REWNavFinishPutFile:322 -- (-1704) in SuperLock 4.0 Lite

You are running version 4.0.1.

Discussion

This is a known bug in SuperLock 4.0.1 Lite. It will only happen on Macs running Mac OS 8.5 or later, or an earlier version of the Mac OS that has the Navigation Services library installed.

Solution

A fix for this bug was incorporated into version 4.0.2; therefore, the recommended course of action is to upgrade to version 4.0.2. If this is not possible or not feasible, then you may view the log by dragging the log file onto BBEdit or another text editor. The log is located inside your Preferences folder, and is titled, "SuperLock 4.0 Lite Log".

 

 
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